AWS PostgresSQL server not responding

Solution found: It’s some sort of local firewall issue. It works if I tether via my mobile phone. Will contact my local network admin.

Hi guys,

I have used Snowplow’s quick start guide and have successfully set up a pipeline on AWS.

It’s currently collecting events according to the Snowplow console:

However, when trying to access the database via Tableau or our SQL query tool - we are unable to connect.


Would this be a local firewall issue or that the database is not set up for connections?

Hi @tony ! If you are able to connect via a tether it sounds like your local firewall might be blocking outbound traffic on Port 5432. You might need to ask your network admin to open up that port to be able to connect.