Error deserializing raw event: Unrecognized type 67

1

I’m trying to use the enrichment process to do schema validation from an event pushed from the PHP SDK. Currently I’m getting the following error from the enrichment process:

error deserializing raw event: Unrecognized type 67

The data I’m sending through the collector:

{“schema”:“iglu:com.vendor/platform_login/jsonschema/1-0-0”,“data”:{“contact_id”:3,“customer_id”:2}}

The schema looks like this:

{
“$schema”: “http://iglucentral.com/schemas/com.snowplowanalytics.self-desc/schema/jsonschema/1-0-0#”,
“description”: “Platform login event data schema”,
“self”: {
“vendor”: “com.vendor”,
“name”: “platform_login”,
“format”: “jsonschema”,
“version”: “1-0-0”
},
“type”: “object”,
“properties”: {
“contact_id”: {
“type”: “number”
},
“customer_id”: {
“type”: “number”
}
},
“required”: [“contact_id”, “customer_id”],
“additionalProperties”: false
}

Does anyone have any ideas what this error might be?

2

Is this from the collector or the enricher? Do you have the full JSON failed event for this? (should have a schema of something like: iglu:com.snowplowanalytics.snowplow.badrows/collector_payload_format_violation/jsonschema/1-0-0 )

As is I can’t see anything wrong with that schema and the instance you are sending with it but it’d be helpful to see the redacted full event you are sending if possible.

3

It is from the enricher. This is the full JSON:

{
“schema”:“iglu:com.snowplowanalytics.snowplow.badrows/collector_payload_format_violation/jsonschema/1-0-0”,
“data”:{
“processor”:{
“artifact”:“streamCommon”,
“version”:“3.0.0-rc21”
},
“failure”:{
“timestamp”:“2021-12-09T12:24:41.913819Z”,
“loader”:“thrift”,
“message”:{
“error”:“error deserializing raw event: Unrecognized type 67”
}
},
“payload”:“base64encodedstringwithcompanyinfothaticannotshare”
}
}

Thanks in advance :slight_smile:

4

Are you able to selectively redact this as it looks like the error is related to the payload itself?

I think v3 is still a release candidate at this stage so it might be better off using the latest 2.0.3 for now.

5

Thanks, I pulled and tried with 2.0.3, but now I’m getting the following error:
error deserializing raw event: Cannot read. Remote side has closed. Tried to read 2 bytes, but only got 0 bytes. (This is often indicative of an internal error on the server side. Please check your server logs.)

I checked the server logs but there’s no snowplow related output at all.

Do you have any idea what this could be?

6

Are you seeing this repeatedly or just a once off? Typically when I’ve seen this in the past it’s just been due to restarting the enricher / collector and should disappear afterwards.

7

It’s a constant error on our side, and restarting the enricher doesn’t help… :upside_down_face: